Privacy Policy
At Candy Land Casino we are committed to safeguarding the privacy of every player and visitor. We handle all personal data with care, ensuring it is collected, stored and used responsibly so you can enjoy our games in complete confidence.
Information We Collect
When you register an account or use our services we gather the details you provide directly. This typically includes your name, date of birth, email address, postal address and telephone number. We also collect verification information required to meet regulatory obligations, such as copies of identification documents.
Technical information is gathered automatically whenever you visit our site. This includes your IP address, browser type, operating system, pages visited and the times and dates of your visits. We use this data to understand how our platform is used and to maintain its smooth operation.
How We Use Your Information
Your personal data allows us to create and manage your account, process deposits and withdrawals, and provide customer support when needed. We also use it to personalise your experience, show relevant game recommendations and keep you informed about important updates or offers that match your preferences.
Regulatory compliance forms an important part of how we use data. We may analyse playing patterns to identify and prevent fraud, money laundering or problem gambling behaviour, helping us maintain a safe environment for all players.
Sharing and Disclosure
We do not sell your personal information to third parties. Information may be shared with carefully selected service providers who assist in the operation of our website, payment processing, identity verification and customer support. All such partners are bound by strict contractual obligations to keep your data secure and to use it only for the purposes we specify.
Legal requirements may also oblige us to disclose information to regulatory bodies, law enforcement agencies or authorised organisations when we are required to do so by law.
Data Security
We take the protection of your information seriously and use appropriate technical and organisational measures to prevent unauthorised access, accidental loss or disclosure. Access to personal data is restricted to those employees and contractors who need it to perform their roles, and all staff receive regular training on data protection responsibilities.
Your Rights and Choices
You may request access to the personal data we hold about you, ask for corrections to inaccurate records, or request that we delete information in certain circumstances. You can also choose to limit how we use your data or withdraw consent where we rely on that consent. To exercise these rights, simply contact our customer support team who will respond promptly.
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this notice or to meet legal and regulatory obligations. Once it is no longer required, we ensure it is securely deleted or anonymised.
Changes to This Notice
We may update this privacy notice from time to time to reflect changes in our practices or applicable laws. The latest version will always be available on this page, and we recommend you review it periodically. Continued use of our services after any updates constitutes acceptance of the revised notice.
If you have any questions or concerns about how we handle your personal data, please contact our support team who will be happy to assist.